The University's annual Student Satisfaction Survey (SSS)
takes place at the end of the Spring term. Students are asked to rate
their satisfaction with various aspects of their experience of
studying at the University.
Questionnaires
There are three questionnaires:
The SSS questionnaire for undergraduate students is the same as the
National Student Survey questionnaire, with an additional section on
degree content. The questionnaire for taught course postgraduate
students is based on the undergraduate questionnaire. The research
student questionnaire covers the quality of research supervision and
training and the research environment provided by departments and
centres, and also includes a section specifically for Graduate
Teaching Assistants and Demonstrators.
Students are invited to respond to a series of statements using a
five-point scale from Definitely agree (score 5) to Definitely
disagree (score 1) or to indicate that the statement is not applicable
to them.
In addition, all students have the opportunity to comment on
particularly positive or negative aspects of their experience by
adding free text comments on the reverse of the survey questionnaire.

Response rate
In 2005/06, the overall response rate for all the
questionnaires was 49%.
A
detailed breakdown of the response rate is available.

Results
The following reports are published (see below for notes on
interpretation of reports):
Undergraduates
Postgraduate Taught
Overall SSS responses for departments by question group
Overall SSS responses for departments by individual question
(campus only)
Postgraduate Research
Overall SSS responses for departments by question group
Overall SSS responses for departments by individual question
(campus only)

Notes on Interpretation of Reports
-
Results are published for each department and centre
with more than ten responding students (undergraduates) and more than
five responding students (postgraduate).
-
Results based on fewer than 30 responding students
(undergraduate reports) are
italicised.
-
The SSS results are presented departmentally. The NSS
results are grouped by JACS codes and, in some cases, will therefore
not correspond with the departmental SSS results.
-
Aggregated results are published for each section on
the SSS questionnaire. More detailed SSS results will be made
available to Heads of Department.

General information
General information about the survey, including the questionnaires, is
also available.
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