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Guidelines on Extenuating Circumstances for Postgraduate Students

  1. What does the University define as ‘Extenuating Circumstances’?
  2. How do I inform the Board of Examiners?
  3. How much information do I need to include?
  4. What documentary evidence do I need to provide?
  5. What circumstances are NOT taken into account?
  6. How are extenuating circumstances judged by a Board of Examiners?
  7. What action can the Board of Examiners take?
  8. What action will not be taken by Boards of Examiners?
  9. False Claims
  10. Data Protection Act 1998
  11. Equality Act 2010
  12. Where can I get more guidance?

Extenuating Circumstances Form (includes Medical Evidence Pro-forma)
Please print, complete and hand to the Graduate Administrator in your department.

A   What does the University define as ‘Extenuating Circumstances’?

Extenuating circumstances are formally defined as “circumstances beyond the student’s control which cause the student to perform less well in his or her coursework or examinations than he or she might otherwise have been expected to do (on the basis of other work).  In general, extenuating circumstances will be of a medical or personal nature affecting the student for any significant period of time and/or during the examination period.”

B   How do I inform the Board of Examiners?

It is your responsibility to inform the Board of Examiners about extenuating circumstances.  Although you may have previously discussed your difficulties with staff in your department, this does not in itself constitute the submission of extenuating circumstances.  You need to complete an Extenuating Circumstances Form which is available from your departmental office, the Registry (Room 6.116), the Student Support Office or the Students’ Union Advice Centre. This must be returned to the Graduate Secretary in your Department/Centre by no later than one week before the meeting of the Board of Examiners, or by the deadline published by the department/centre if different.  We cannot guarantee that forms submitted after this date will be referred to the Board.

You should note that it is essential to inform the Board of any extenuating circumstances before it meets.  You cannot subsequently appeal against your results on the grounds of extenuating circumstances if you could reasonably have been expected to inform the Board in advance.  It is also your responsibility to explain fully the impact of extenuating circumstances on your work.  If you do not sufficiently explain their impact then you cannot subsequently appeal and ask the Board to consider additional information.

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C   How much information do I need to include?

You should include on the form details of specific coursework or exams affected by illness, personal difficulties etc.  Make sure you explain the impact these circumstances had on your performance.  It is not the role of the Board of Examiners to try to work this out or to seek further information on your behalf.  Try to make your submission clear and concise.  Remember that Boards of Examiners are trying to determine whether the circumstances are likely to have significantly affected your academic performance.

D   What documentary evidence do I need to provide?

  1. Extenuating circumstances of a non-medical nature
    You should if possible submit appropriate third party evidence to support your claim.  We realise that it in some cases it may be difficult to do this, and then Boards may accept claims which are not accompanied by documentary evidence.  However, lack of third party evidence may weaken your claim.
     
  2. Extenuating circumstances of a medical nature
    In consultation with the local Health Centre the University has developed a Medical Evidence Pro-forma for you to use if, having read the following guidelines, you see that you need to supply medical evidence to support your claim.  The Pro-forma is attached to the end of the Extenuating Circumstances Form.
     
    1. Exams and Invigilated Tests
      If you miss an examination or an invigilated test due to illness or are claiming to have been affected by medical problems during your examination or test, you must seek medical attention on the day, and you must submit documentary evidence using the Medical Evidence Pro-forma at the end of these guidelines..  The evidence must relate specifically to the time of the illness and must make it clear that you were medically unfit to take the exam/test.  Evidence stating that you retrospectively reported your illness will not be regarded by the Board of Examiners as satisfactory.
       
    2. Coursework
      If you are claiming a minor illness has affected work or caused you to miss a deadline then please note that the Health Centre, and indeed most doctors, will not issue medical certificates either for short-term or minor illnesses.  Neither will they issue medical certificates when you were not treated at the time and you report your illness to a doctor retrospectively.  Boards of Examiners are aware of this, and therefore may accept claims without this form of third party evidence.  They may accept other evidence submitted by you to self-certify your illness (such as a duplicate copy of the notification of absence form which you should have submitted at the time of your absence).  Please note that accepting a claim without third party evidence does not mean that the Board of Examiners will take any action.  In many cases Boards of Examiners may judge that a short-term or minor illness has not had a significant effect on your overall performance.
      If you have been receiving treatment for a serious or long-term medical condition which you believe has seriously affected your work over a prolonged period, you must submit appropriate evidence.  You should be able to obtain evidence from your Health Centre using the Medical Evidence Pro-forma, or you could resubmit a copy of any documentary evidence which you have already submitted.

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E   What circumstances are NOT taken into account?

It is not possible to list every circumstance that the Board of Examiners would not accept or take into account.  However some of the more obvious examples are listed below:

  • general pressure of work is not taken to be circumstances beyond your control, as you are expected to plan your work schedule;
  • a short-term problem or illness which has occurred during the year and which is not be deemed to have had an overall effect on your performance;
  • missing an examination because you misread the timetable or overslept;
  • having more than one examination on the same day or on consecutive days (unless you were already suffering from illness or injury)
  • where extenuating circumstances have affected you throughout your time at University, it is difficult to determine what your marks might have been like otherwise.  In such cases, the Board of Examiners is unlikely to take any action.

F   How are extenuating circumstances judged by a Board of Examiners?

Boards of Examiners try to determine whether, and to what extent, extenuating circumstances have affected your academic performance, and determine what action, if any, can be taken.  In assessing the significance of extenuating circumstances Boards will normally take into account:

  • the severity of the problem and the length of time involved;
  • any supporting documentary evidence;
  • whether all work in the same period appears to have been equally affected;
  • whether it is possible to gauge the effect of the extenuating circumstances upon academic performance; 
  • whether your achievement is consistent with past performance;
  • the type of assessment affected, and how long you had to complete the work (i.e date when work set and deadline for submission).

G   What action can the Board of Examiners take?

The Board of Examiners will try to ensure a fair result based on your overall performance.  It could take a number of actions.  For example,  if a candidate has missed an examination, and the Board of Examiners considers the reasons to be valid, it can treat the absence in a number of ways.  In certain cases, and where appropriate, the Board might decide to take the coursework mark to stand as the mark for the module.  In other cases it might decide that the missing exam mark would remain on the grid but the Board could exercise its discretion in determining the final result.

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H   What action will not be taken by Boards of Examiners?

Boards of Examiners will not:

  • add extra marks because a student’s  work has been affected by extenuating circumstances;
  • amend marks from previous years of study
  • annotate the statement of results/transcripts with comments about the existence of extenuating circumstances.

I   False Claims

You should note that submitting a false claim could be regarded as an attempt to gain unfair advantage, which would be an academic offence and could be dealt with under the Academic Offences Procedures. 

J   Data Protection Act 1998

By submitting an extenuating circumstances form you are agreeing to the University holding this personal data for the purposes of processing your claim.  The University will hold this data in accordance with its notification under the 1998 Data Protection Act. 

K   Equality Act 2010

If you are providing information about your disability on your extenuating circumstances form, please note that this does not count as disclosure to the University as these forms are intended for use only by the Board of Examiners.  We strongly urge you to disclose any persistent medical condition, specific learning difficulty or disability to Student Support.

MPORTANT – PLEASE READ: Information about you that may affect professional suitability

1) The University is committed to a fair and confidential process for handling extenuating circumstances and recognises that this process may involve the disclosure and handling of sensitive personal information.

2) The University is committed to full compliance with its obligations related to professional suitability in order to uphold the highest standards of conduct among its students both during and beyond their period as a student at the University.

3) All University students are required to comply with the University’s Disciplinary Regulations and other regulations of the University regarding conduct. Students enrolled on schemes where a practical professional placement is required have additional responsibilities placed upon them regarding their professional suitability. Failure to meet these responsibilities can lead to the Breach of Professional Conduct, Fitness to Practise and Termination of Training Procedure being invoked. You will have been informed when you registered as a student if your degree scheme is subject to this Procedure

4) Breaches of professional standards by students may involve a range of actions or omissions but may include:

  • actions that are harmful to service users, other members of the public or service provides;

  • actions that are likely to constitute an unacceptable risk to students or others;

  • failure to disclose information about previous matters relating to professional suitability prior to enrolment on the scheme;

  • contravention of the relevant professional code of conduct;

  • actions that are prejudicial to the development or standing of professional practice.

In addition, for students studying law, the University has an obligation to report relevant information related to professional suitability to the Law Society.

5) Any information that is provided on any extenuating circumstances form that raises issues of professional suitability, whether it has been disclosed by you and about you or by another student on another form but relates to you will be disclosed as necessary to the relevant internal or external authorities. Information will only ever be disclosed on a need to know basis to ensure the University is able to comply with its obligations related to professional suitability. These authorities may include the Professional Practice and Conduct Committee, your employer if your registration as a student relates to Continuing Professional Development or any relevant Professional or Regulatory Body.

L   Where can I get more guidance?

If after having read these notes you feel you need more help in putting forward your extenuating circumstances, you should contact the Students’ Union Advice Centre, the Student Support Office or the Registry (Room 6.116).

Extenuating Circumstances Form (includes Medical Evidence Pro-forma)
Please print, complete and hand to the Graduate Administrator in your department.

Extenuating Circumstances Form for International Academy Pre-sessional Students

Extenuating Circumstances Form for Health and Human Sciences Students

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