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About the Service | Windows Users | Macintosh Users | Getting Help
| About the Service |
The University of Essex modem service (sometimes called dial-up service) is rather old now, and is no longer supported. We recommend that users use an ISP to obtain either (preferably) a broadband connection, or modem service.
The University service is based on an Ascend MAX 6000. This service offers thirty modem lines on a single telephone number, (01206) 792002. Modem speeds up to 56,000 bps are supported, with the usual data compression and error correction standards (V42, V42bis, MNP levels 2 to 5, V90). ISDN connections (via an ISDN V.120 terminal adapter) are also supported.
The dial-up service allows University users to configure their computers to dial-up the University and thus access the internet and use various internet programs (email and web browsers etc). It will also allow you to upload and download files between your m-drive and home computer, but do not expect to mount shared network drives or run software that is installed on office/lab computers as this is unlikely to work. Please note that if you currently connect your computer through another ISP then using this service is unlike to provide any additional benefits.
These pages are intended as a guide
to using the modem service, and not a definitive instruction manual for
setting up your own computer due to the huge number of different configurations
of software and hardware.
| Configuring Windows |
To configure Windows to dial up the University modem service and to configure the various programs click on the link below:
Windows - Modem Documentation Wizard
| Configuring a Macintosh |
Different configurations are required for the various operating systems and therefore different information pages are provided as given below:
Setting up Mac OS 8.5 - 9 to use the University Modem Service
Setting up Mac OS 7.5.2 - 8.1 to use the University Modem Service
Setting up Mac OS up to 7.5.1 to use the University Modem Service
Once you have configured your connection software, you may have to configure your internet software to use the services required:
| Getting Help |
Additional Help can be be found on the Getting Help
with the Modem Service web page.