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Student Support - Colchester Campus

Information, Advice and Guidance
A team of advisers are based within Student Support to provide information, advice and guidance. You can drop in during opening times or contact us by email or telephone.

If your enquiry is regarding immigration, please complete the on-line immigration enquiry form.

Opening hours for personal callers


Term time hours
Monday to Friday       10.30am - 4.00pm

Vacation hours
Monday to Friday       10.30am - 12.30pm

If you have an enquiry outside these hours that can not wait, please telephone Student Support. If staff are not available you will be able to leave a message on voicemail or you could email us.

If you have a scheduled appointment outside our usual hours please use the telephone adjacent to the main door and telephone 2365 to let us know you have arrived.

What happens when you come to the Student Support Office

General callers:
When you arrive you will be greeted by our receptionist. Depending on your enquiry you may be referred to a Duty Adviser. The Duty Adviser will take details of your enquiry in private and will often be able to guide and advise you immediately. It may be necessary to find out more information and come back to you or to pass your enquiry on to another adviser or service.

If you have an appointment:
When you arrive you will be greeted by our receptionist, please inform them you have an appointment and who it is with. You will be asked to take a seat in our waiting area.

Location and Postal Address

You can find us in Room 4N.6.2 (Colchester Campus)
Entrance 4NW by the
shop in Square 4, up to 6th level, turn right follow the corridor along and the office can be found on the right.
Postal Address
Telephone number and e-mail address

Feedback on our service and annual review

If you have any comments or suggestions on the service you received including ideas for improving what we do, please e-mail us on the address above or submit your ideas in our on line questionnaire

We value your opinions and these are used to help shape our service. Details are published in our Annual reviews.

Contact Details:
Student Support

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